.page-contact {
  --c-gap: clamp(20px, 3.6vw, 44px);
  --ink-soft: #52697C;
  background: var(--night);
  color: var(--mist);
  overflow-x: clip;
}

.page-contact .crumb-sep {
  margin: 0 6px;
  color: var(--line);
}

.page-contact .block-title {
  margin: 10px 0 0;
  font-size: clamp(24px, 3.4vw, 34px);
  font-weight: 900;
  letter-spacing: -.02em;
  line-height: 1.18;
  color: var(--mist);
}

.page-contact .block-sub {
  margin: 12px 0 0;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.75;
  color: var(--steel);
}

/* ---------- 首屏 ---------- */
.page-contact .contact-hero {
  position: relative;
  padding: calc(var(--header-h) + clamp(22px, 4vw, 42px)) 0 clamp(44px, 6vw, 78px);
  background:
    radial-gradient(115% 85% at 6% -10%, rgba(53, 241, 208, .14), transparent 60%),
    radial-gradient(80% 70% at 100% 0%, rgba(214, 168, 75, .13), transparent 56%),
    linear-gradient(178deg, var(--night) 6%, var(--control) 94%);
  border-bottom: 1px solid var(--line);
}

.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 5px;
  background: repeating-linear-gradient(115deg, var(--clay) 0 10px, transparent 10px 24px);
  opacity: .85;
}

.page-contact .hero-grid {
  display: grid;
  gap: var(--c-gap);
  margin-top: clamp(18px, 3vw, 34px);
}

.page-contact .hero-lead h1 {
  margin: 12px 0 0;
  font-size: clamp(34px, 6.4vw, 62px);
  line-height: 1.05;
  letter-spacing: -.025em;
  font-weight: 900;
  color: var(--mist);
}

.page-contact .hero-intro {
  margin: clamp(16px, 2.4vw, 24px) 0 0;
  max-width: 60ch;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.78;
  color: var(--steel);
}

.page-contact .hero-chips {
  margin-top: clamp(18px, 2.6vw, 26px);
}

.page-contact a.chip {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  text-decoration: none;
}

.page-contact .hero-shift {
  position: relative;
  padding: clamp(18px, 2.6vw, 28px);
  background: linear-gradient(158deg, rgba(28, 45, 63, .96), rgba(11, 30, 51, .96));
  box-shadow: inset 0 0 0 1px var(--line);
  clip-path: polygon(0 0, calc(100% - var(--cut)) 0, 100% var(--cut), 100% 100%, var(--cut) 100%, 0 calc(100% - var(--cut)));
}

.page-contact .hero-shift::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--cyan), rgba(53, 241, 208, 0) 72%);
}

.page-contact .shift-top {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--steel);
}

.page-contact .shift-clock {
  margin: 10px 0 0;
  font-size: clamp(28px, 4vw, 40px);
  font-weight: 600;
  line-height: 1.05;
  letter-spacing: -.01em;
  color: var(--gold);
}

.page-contact .shift-sub {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.72;
  color: var(--steel);
}

.page-contact .shift-rows {
  margin: clamp(16px, 2vw, 22px) 0 0;
}

.page-contact .shift-row {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 0;
  border-top: 1px dashed var(--line);
}

.page-contact .shift-row dt {
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--steel);
}

.page-contact .shift-row dd {
  margin: 0;
  font-size: 13px;
  font-weight: 700;
  color: var(--mist);
  text-align: right;
}

.page-contact .shift-row dd.mono {
  font-family: var(--font-mono);
  color: var(--cyan);
}

/* ---------- 问题分流 ---------- */
.page-contact .contact-routes {
  padding: clamp(44px, 6vw, 84px) 0 clamp(40px, 5vw, 70px);
}

.page-contact .route-list {
  list-style: none;
  margin: clamp(20px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-contact .route-item {
  position: relative;
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr);
  gap: 12px 14px;
  align-items: start;
  padding: clamp(16px, 2.2vw, 24px) clamp(14px, 2vw, 22px);
  background: var(--control);
  box-shadow: inset 0 0 0 1px var(--line);
  transition: background-color 180ms var(--ease);
}

.page-contact .route-item:hover {
  background: var(--slate);
}

.page-contact .route-no {
  font-family: var(--font-mono);
  font-size: clamp(20px, 2.4vw, 26px);
  font-weight: 600;
  line-height: 1;
  color: var(--clay);
  transition: color 180ms var(--ease);
}

.page-contact .route-item:hover .route-no {
  color: var(--cyan);
}

.page-contact .route-title {
  margin: 0;
  font-size: clamp(18px, 2.2vw, 22px);
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--mist);
}

.page-contact .route-desc {
  margin: 8px 0 0;
  font-size: 14px;
  line-height: 1.74;
  color: var(--steel);
}

.page-contact .route-link {
  display: inline-block;
  margin-top: 12px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .02em;
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 241, 208, .4);
  padding-bottom: 2px;
}

.page-contact .route-link:hover {
  border-bottom-color: var(--cyan);
}

.page-contact .route-item > .tag {
  grid-column: 2;
  justify-self: start;
}

/* ---------- 直接联系 ---------- */
.page-contact .contact-direct {
  padding: clamp(44px, 6vw, 84px) 0;
  background: linear-gradient(180deg, var(--night), var(--control) 58%, var(--night));
  border-top: 1px solid var(--line);
}

.page-contact .direct-grid {
  display: grid;
  gap: var(--c-gap);
}

.page-contact .channel-list {
  margin: clamp(20px, 3vw, 30px) 0 0;
}

.page-contact .channel {
  padding: clamp(16px, 2.2vw, 22px) 0;
  border-top: 1px dashed var(--line);
}

.page-contact .channel-key {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .18em;
  color: var(--clay);
}

.page-contact .channel-value {
  display: block;
  margin: 8px 0 0;
  font-family: var(--font-mono);
  font-size: clamp(16px, 2.2vw, 24px);
  font-weight: 600;
  line-height: 1.35;
  color: var(--gold);
  overflow-wrap: anywhere;
}

.page-contact .channel-value--text {
  font-family: var(--font-sans);
  font-size: clamp(15px, 1.9vw, 20px);
  font-weight: 700;
  color: var(--mist);
  letter-spacing: -.01em;
}

.page-contact .channel-note {
  margin: 10px 0 0;
  max-width: 56ch;
  font-size: 13px;
  line-height: 1.72;
  color: var(--steel);
}

.page-contact .direct-figure {
  margin: 0;
}

.page-contact .direct-figure img,
.page-contact .reply-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 反馈准备（米白阅读区） ---------- */
.page-contact .feedback {
  padding: clamp(44px, 6vw, 84px) 0;
  background: var(--paper);
  color: var(--ink);
}

.page-contact .feedback .eyebrow {
  color: var(--clay);
}

.page-contact .feedback .block-title {
  color: var(--ink);
}

.page-contact .feedback .block-sub {
  color: var(--ink-soft);
}

.page-contact .feedback-grid {
  display: grid;
  gap: var(--c-gap);
}

.page-contact .check-list {
  list-style: none;
  margin: clamp(20px, 3vw, 30px) 0 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: rgba(21, 37, 54, .16);
  box-shadow: 0 0 0 1px rgba(21, 37, 54, .16);
}

.page-contact .check-item {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 10px;
  padding: clamp(14px, 2vw, 20px);
  background: var(--paper);
}

.page-contact .check-no {
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--clay);
}

.page-contact .check-title {
  margin: 0;
  font-size: 16px;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--ink);
}

.page-contact .check-text p {
  margin: 6px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--ink-soft);
}

.page-contact .feedback-foot {
  margin: clamp(22px, 3vw, 32px) 0 0;
  padding-top: 16px;
  border-top: 1px solid rgba(21, 37, 54, .18);
  font-size: 13px;
  line-height: 1.7;
  color: var(--ink-soft);
}

.page-contact .feedback-foot a {
  color: var(--clay);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 回复流程 ---------- */
.page-contact .reply {
  padding: clamp(44px, 6vw, 84px) 0;
}

.page-contact .reply-grid {
  display: grid;
  gap: var(--c-gap);
}

.page-contact .reply-timeline {
  list-style: none;
  margin: clamp(20px, 3vw, 30px) 0 0;
  padding: 0;
}

.page-contact .reply-step {
  position: relative;
  padding: 0 0 clamp(20px, 3vw, 28px) 32px;
}

.page-contact .reply-step::before {
  content: "";
  position: absolute;
  left: 7px;
  top: 20px;
  bottom: 0;
  width: 1px;
  background: var(--line);
}

.page-contact .reply-step:last-child::before {
  display: none;
}

.page-contact .reply-step::after {
  content: "";
  position: absolute;
  left: 0;
  top: 5px;
  width: 15px;
  height: 15px;
  background: var(--control);
  box-shadow: inset 0 0 0 2px var(--cyan);
  transform: rotate(45deg);
}

.page-contact .step-title {
  margin: 0;
  font-size: 17px;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--mist);
}

.page-contact .step-text {
  margin: 8px 0 0;
  font-size: 14px;
  line-height: 1.76;
  color: var(--steel);
}

.page-contact .reply-figure {
  margin: 0;
}

/* ---------- 底部双栏 ---------- */
.page-contact .wrapup {
  padding: 0 0 clamp(48px, 7vw, 92px);
}

.page-contact .wrapup-grid {
  display: grid;
  gap: 2px;
}

.page-contact .wrapup-card {
  padding: clamp(20px, 3vw, 32px);
  background: var(--slate);
  box-shadow: inset 0 0 0 1px var(--line);
}

.page-contact .wrapup-card--alt {
  background: linear-gradient(150deg, var(--control), var(--night));
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--cut)), calc(100% - var(--cut)) 100%, 0 100%);
}

.page-contact .wrapup-list {
  list-style: none;
  margin: clamp(16px, 2vw, 22px) 0 0;
  padding: 0;
}

.page-contact .wrapup-list li {
  position: relative;
  padding: 9px 0 9px 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--mist);
  border-top: 1px dashed var(--line);
}

.page-contact .wrapup-list li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: 18px;
  width: 8px;
  height: 1px;
  background: var(--cyan);
}

.page-contact .coop-hint {
  margin: 14px 0 0;
  font-size: 13px;
  line-height: 1.74;
  color: var(--steel);
}

.page-contact .wrapup-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 16px;
  margin-top: clamp(18px, 2.4vw, 26px);
}

.page-contact .wrapup-actions .link-arrow {
  font-size: 13px;
  font-weight: 700;
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 241, 208, .4);
  padding-bottom: 2px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-contact .check-list {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 780px) {
  .page-contact .route-item {
    grid-template-columns: 84px minmax(0, 1fr) 132px;
    align-items: center;
  }

  .page-contact .route-item > .tag {
    grid-column: 3;
    justify-self: end;
  }
}

@media (min-width: 920px) {
  .page-contact .hero-grid {
    grid-template-columns: minmax(0, 7.2fr) minmax(0, 4.8fr);
    align-items: end;
  }

  .page-contact .feedback-grid {
    grid-template-columns: minmax(0, 4fr) minmax(0, 8fr);
    align-items: start;
  }

  .page-contact .reply-grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
  }
}

@media (min-width: 960px) {
  .page-contact .direct-grid {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    align-items: start;
  }

  .page-contact .wrapup-grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .route-item,
  .page-contact .route-no {
    transition: none;
  }
}
<<<END>>>
